Displaying AI Advancements and Youth Empowerment Programs during Dubai Artificial Intelligence Week by DEWA
In the heart of Dubai, the Dubai Electricity & Water Authority (DEWA) showcased its commitment to artificial intelligence (AI) and digital transformation during Dubai AI Week. As the first government entity in the UAE to integrate Microsoft's generative AI technologies, DEWA emphasized its leadership in this rapidly evolving field.
More than 100 students from DEWA Academy participated in interactive AI workshops, gaining hands-on experience with AI applications that support power generation, transmission, distribution, and customer services. The workshops, part of DEWA's broader efforts to position itself at the forefront of digital transformation, focused on operational excellence, customer satisfaction, and future talent development.
DEWA's AI strategy is spearheaded by Moro Hub, its digital arm. Moro Hub operates the world’s largest 100% solar-powered data center, which became operational in 2023, showcasing DEWA's commitment to sustainable innovation in energy and digital infrastructure. This data center runs entirely on solar energy, aligning with DEWA’s goal of achieving net-zero carbon emissions by 2050.
Collaboration with leading tech companies, such as Google Cloud, is another key component of DEWA's AI strategy. Google Cloud's AI NotebookLM technology has been integrated, enabling rapid AI-powered content generation and streamlining internal workflows and knowledge management.
DEWA has also deployed AI-based tools designed to support engineering and technical staff, optimizing operational efficiency and decision-making in power systems engineering and maintenance. One such tool is 'Rammas', an AI-driven virtual employee, which is a key part of DEWA's operations.
By powering its data center entirely with solar energy, DEWA is advancing clean energy generation, setting an industry benchmark for sustainable utility operations. The AI tools and infrastructure facilitated by Moro Hub enable real-time data analytics, predictive maintenance, and enhanced operational control across the electricity transmission and distribution networks, improving reliability and efficiency.
AI also plays a crucial role in customer services, enhancing customer engagement through faster service delivery, personalized support, and data-driven insights into consumption patterns, improving the overall customer experience. The integration of AI content creation tools helps DEWA generate educational and informational materials rapidly, ensuring customers and stakeholders stay informed about developments and sustainability initiatives.
In summary, DEWA’s AI strategy via Moro Hub integrates cutting-edge AI technology with sustainable energy practices, significantly enhancing operational efficiencies in power generation, transmission, and distribution, while elevating customer service excellence and supporting Dubai’s vision for a Net-Zero carbon future by 2050. The workshops during Dubai AI Week served as a testament to DEWA's pioneering initiatives and its dedication to nurturing innovators for Dubai's AI-powered future.
- DEWA's leadership in the digital transformation era is evident as it integrates Microsoft's generative AI technologies, positioning itself as the first government entity in the UAE to do so.
- During Dubai AI Week, over 100 students from DEWA Academy engaged in AI workshops, under DEWA's broader initiatives for future talent development and AI-powered education-and-self-development.
- The AI strategy at DEWA is led by Moro Hub, its digital arm, which operates the world’s largest 100% solar-powered data center, demonstrating DEWA's commitment to both sustainable innovation in energy and digital infrastructure and the future of technology.
- Google Cloud's AI NotebookLM technology has been incorporated into DEWA's AI strategy, enabling efficient AI-powered content generation and streamlining internal workflows and knowledge management.
- AI-based tools, such as the AI-driven virtual employee 'Rammas', are utilized by DEWA to optimize operational efficiency and decision-making in power systems engineering and maintenance, thereby driving development in the field of artificial intelligence and technology.
