Healthcare Professionals and Accountability: The Advocacy for a Fair Work Environment Approach
On July 31, 2025, at 1:00 p.m. ET, a thought-provoking webinar titled Accountability in the Healthcare Workforce: The Case for a Just Culture will be held. The webinar will feature a conversation between Dr. Richard Davis, CEO of Rochester Regional Health, and Dr. Marcus Schabacker, President and CEO of ECRI.
Dr. Richard Davis, who joined Rochester Regional Health as CEO in March 2022, previously served as President and CEO of Sibley Memorial Hospital within Johns Hopkins Medicine. His career with Johns Hopkins Medicine spanned more than 25 years. Dr. Marcus Schabacker, with 35 years of healthcare experience and 20 years of senior leadership responsibilities, is also the President & CEO of ECRI and an affiliate assistant professor at The Stritch School of Medicine at Loyola University Chicago.
During the webinar, Drs. Davis and Schabacker emphasized the importance of adopting a Just Culture in healthcare. They argued that a punishment culture leads to silence, and silence in healthcare environments results in harm. Instead, they advocate for a Just Culture that balances accountability with an environment encouraging open communication and learning from mistakes, rather than blame.
The key insight from the webinar is that moving away from blame and towards accountability improves patient safety. By encouraging healthcare workers to report errors and near misses without fear of unjust punishment, safer healthcare delivery is supported. Attendees will understand how to move beyond blame towards accountability and the importance of designing better systems for team members.
The webinar will explore real-world examples and actionable leadership strategies to drive improvement. It will also delve into the relationship between Just Culture and better outcomes for patients, communities, and the healthcare workforce. David Marx, CEO of The Just Culture Company, will also be participating in the webinar, bringing his expertise in the field.
Attending the webinar will provide attendees with actionable insights they can apply to realize the benefits of Just Culture. It promises to be an informative session for anyone interested in fostering a safer, more accountable, and more learning-focused healthcare environment.
- Drs. Davis and Schabacker promote the adoption of a Just Culture in healthcare to combat a punitive culture that leads to silence, creating harmful environments.
- A Just Culture encourages open communication and learning from mistakes, rather than blame, which can significantly improve patient safety.
- Dr. Richard Davis, with his extensive experience at Johns Hopkins Medicine, and Dr. Marcus Schabacker, a leader at ECRI with 20 years of senior leadership, will share real-world examples and strategies during the webinar.
- The webinar will discuss the relationship between Just Culture and improved patient outcomes, community safety, and the wellbeing of healthcare workers.
- Attendees will gain insights into how to shift from blame towards accountability, supported by evidence-based strategies and system design for teams.
- The webinar will provide valuable information for those interested in fostering a safer, more accountable, and learning-focused healthcare environment.
- Leveraging the expertise of David Marx, CEO of The Just Culture Company, the webinar offers actionable strategies that can help realize the benefits of a Just Culture in diverse business contexts.
- Understanding and implementing a Just Culture in healthcare workforces can not only reduce errors and near misses but also improve overall quality and mental health.
- Consulting on workplace-wellness and health-and-wellness programs, as well as education and self-development in personal growth, is one avenue where just culture principles can make a significant impact.
- The financial sustainability and long-term success of healthcare businesses can be strengthened by embracing a Just Culture, as it fosters a culture of accountability, learning, and collaboration within the organization.
